Terms of service

Welcome to Rolipan.

These Terms of Service describe the rules and conditions for using our website and purchasing products from Rolipan. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website.

1. About Rolipan

This website is operated by:

Hong Kong Hansheng Network Technology Limited

Business Address:

503A 5/F, Won Hing Building,
74-78 Stanley Street, Central,
Hong Kong

Throughout these Terms, “Rolipan”, “we”, “us”, and “our” refer to the operator of this website.

2. Website Use

By using our website, you agree that:

  • You are at least the legal age required in your location to use online shopping services.
  • You will provide accurate and complete information when placing an order.
  • You will not use our website for unlawful purposes.
  • You will not attempt to interfere with the security or operation of our website.

We reserve the right to restrict access or refuse service if we believe a user has violated these Terms.

3. Products and Product Information

Rolipan offers mechanical keyboard accessories, including keycaps, switches, and related products.

We make reasonable efforts to display product descriptions, images, specifications, colors, and pricing accurately.

However, slight variations may occur due to:

  • Screen settings
  • Lighting conditions during photography
  • Manufacturing differences
  • Product updates

We reserve the right to update product information, correct errors, or change product availability at any time.

4. Orders and Payments

When you place an order, you agree that:

  • All information provided during checkout is accurate.
  • You are authorized to use the selected payment method.
  • You are responsible for reviewing your order before completing payment.

After receiving your order, we will send an order confirmation email.

Rolipan reserves the right to cancel or refuse orders in cases including:

  • Incorrect pricing information
  • Suspected fraud
  • Payment issues
  • Product availability problems

If an order is canceled after payment, a full refund will be issued.

5. Shipping

Shipping information, estimated delivery times, and fees are described in our Shipping Policy.

Customers are responsible for providing accurate shipping information.

Rolipan is not responsible for delays caused by:

  • Incorrect addresses
  • Carrier delays
  • Weather conditions
  • Customs processing
  • Events outside our control

Please review our Shipping Policy for additional details.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund Policy.

Before requesting a return, customers must review the eligibility requirements and contact our support team.

Products that have been installed, modified, damaged, or used may not qualify for return unless there is a confirmed defect.

7. Intellectual Property

All content on this website, including:

  • Logos
  • Brand names
  • Text
  • Images
  • Graphics
  • Website design

is owned by or licensed to Rolipan and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

8. Third-Party Services

Our website may use third-party services, including:

  • Payment providers
  • Shipping partners
  • Analytics tools
  • Marketing services

These services may collect or process information according to their own privacy policies.

Rolipan is not responsible for the practices or policies of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law, Rolipan is not responsible for indirect, incidental, or consequential damages resulting from:

  • Use of our website
  • Use or inability to use our products
  • Shipping delays
  • Website interruptions
  • Events beyond our reasonable control

Our responsibility is limited to the amount paid for the product purchased.

10. Disclaimer

We do not guarantee that:

  • The website will always operate without interruption.
  • Product information will always be completely error-free.
  • All products will always be available.

We reserve the right to correct errors and update information when necessary.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms of Service are governed by the applicable laws of Hong Kong, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Rolipan

Operator:
Hong Kong Hansheng Network Technology Limited

Address:
503A 5/F, Won Hing Building,
74-78 Stanley Street, Central,
Hong Kong

Email: support@rolipan.com