At Rolipan, we carefully prepare every order to ensure your keycaps, switches, and keyboard accessories arrive safely and securely.

Please review the shipping information below before placing your order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking information to update after shipment.

Shipping Options & Delivery Times

We currently offer shipping to customers in the United States.

Standard Shipping

Delivery Time: 7–12 business days

Shipping fee:

• Orders under $69 → $9.99 shipping fee
• Orders $69 or more → Free Standard Shipping

Delivery times may vary depending on your location, carrier processing, weather conditions, holidays, and other external factors.

Order Tracking

Once your order has shipped, a tracking number will be sent to the email address provided during checkout.

You can use the tracking information to monitor your package’s delivery progress.

If your tracking information has not updated for several days, please contact our support team and we will assist you.

Shipping Address

Please ensure that your shipping address is complete and accurate before submitting your order.

Rolipan is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

If you need to update your shipping address, please contact us within 6 hours after placing your order.

Delays & Lost Packages

While we do our best to ensure timely delivery, delays may occasionally occur due to:

• Carrier delays
• Weather conditions
• Holidays
• Customs or local delivery issues
• Incorrect address information

If your package appears to be lost or has not arrived within the estimated delivery timeframe, please contact us and we will help investigate the issue.

Contact Us

If you have any questions about shipping or your order, please contact our support team:

Email: support@rolipan.com

We are always happy to assist you.