At ROLIPAN, customer satisfaction is important to us.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging.
Exchanges
We currently do not offer exchanges.
If you would like a different item, please return your original purchase and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
We will work with you to resolve the issue as quickly as possible.
Contact Us
For return or refund inquiries, please contact: